SHIPPING AND DELIVERY
Getting your ritual to you
USA SHIPPING
BTWNTHESHEETS ships from Miami, Florida. Orders are processed Monday through Friday, excluding holidays. Allow 3 to 5 business days for processing before your order ships.
Shipping times may be extended during high-volume periods such as new launches, promotional moments, and the holidays.
Contiguous US orders ship via UPS. We offer both Standard and Express shipping at checkout. Enjoy free standard shipping on all contiguous US orders over $100.
Alaska and Hawaii orders ship via UPS Ground.
Puerto Rico, US Virgin Islands, Guam, and APO / FPO / DPO Military addresses ship via USPS. Choose USPS Ground Advantage or USPS Priority Mail at checkout.
Delivery times are provided as a guideline only and do not account for processing time or carrier delays. BTWNTHESHEETS is not responsible for delays in tracking or delivery due to carrier delays or other events outside our control.
We do not currently ship to American Samoa or the Northern Mariana Islands.
ORDER CONFIRMATION & TRACKING
You will receive a confirmation email as soon as your order is placed. Once your order ships, your tracking number will follow. Allow up to 24 hours for tracking updates to appear after your label is created.
Review your shipping address carefully at checkout. Once your order leaves our facility, we are unable to accommodate address changes.
LOST OR STOLEN PACKAGES
If your tracking confirms delivery but your order has not arrived, we recommend checking with your neighbors and local carrier first.
BTWNTHESHEETS is not responsible for packages confirmed as delivered to the provided shipping address.
INTERNATIONAL SHIPPING
We are working on bringing BTWNTHESHEETS to more of the world. Subscribe to our list and you will be the first to know when we expand.