BTWNTHESHEETS ships from Miami, Florida. Orders are processed Monday through Friday, excluding holidays. Please allow 3 to 5 business days for processing before your order ships. Orders placed after 12 PM ET begin processing the next business day.

Shipping times may be extended during high-volume periods such as new launches, promotional moments, and the holidays.

Contiguous US orders ship via UPS. We offer both Standard and Express shipping at checkout. Enjoy free standard shipping on all contiguous US orders over $125.

Alaska and Hawaii orders ship via UPS Ground Saver.

Puerto Rico, US Virgin Islands, Guam, and APO / FPO / DPO Military addresses ship via USPS. Choose USPS Ground or USPS Priority at checkout.

Delivery dates shown at checkout are estimates only. They are based on our processing time and carrier transit times, and they do not account for carrier delays. BTWNTHESHEETS is not responsible for delays in tracking or delivery caused by the carrier or other events outside our control.

We do not currently ship to American Samoa or the Northern Mariana Islands.

You will receive a confirmation email as soon as your order is placed. Once your order ships, your tracking number will follow. Allow up to 24 hours for tracking updates to appear after your label is created.

Review your shipping address carefully at checkout. Once your order leaves our facility, we are unable to accommodate address changes.

If your tracking confirms delivery but your order has not arrived, we recommend checking with your neighbors and local carrier first. 

BTWNTHESHEETS is not responsible for packages confirmed as delivered to the provided shipping address.

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